Help
Support
We're here to help. Find answers below or reach out directly.
Our Apps
Quiet Appreciation
A mindful space for noticing and savoring the good things in life.
Mixtape Pinball
Where music meets pinball. BPM-synchronized gameplay.
Local Poet
AI-powered lyric writing companion.
Eraser Adventures
A charming adventure game where erasers come to life.
Fixion Mail
Daily short stories delivered to your inbox.
Prompt Script
AI-assisted video storytelling on iOS.
Frequently Asked Questions
Where is my data stored?
All app data is stored locally on your device. Some apps offer optional iCloud sync, which stores data in your personal iCloud account. We never store your data on our servers.
How do I delete my data?
Simply delete the app from your device to remove all local data. If you use iCloud sync, you can manage that data through your Apple ID settings.
Do your apps work offline?
Most features work offline. AI-powered features in Local Poet and Prompt Script require an internet connection. Eraser Adventures, Quiet Appreciation, and Mixtape Pinball work fully offline.
I found a bug. How do I report it?
Please email us with a description of the issue, which app and device you're using, and any screenshots that might help. We read every message and fix issues as quickly as we can.
Contact Us
Email Support
For bug reports, feature requests, or any questions about our apps:
pipchiproductions@icloud.comWe typically respond within 48 hours. For urgent issues, please include "URGENT" in your subject line.